I got an email notification from Uphold that I sent 1 BAT to Brave for a monthly auto contribution. I have never enrolled in that and non of my devices show that I accepted to pay them a monthly contribution.
I would like that refunded and the community to be aware. This is extremely shady for a company to do.
What Operating System and Brave version are you using? Android/Linux/Windows 1.73
Who is your verified custodian or self-custody? (Uphold/Gemini/bitFlyer/Solana)
Uphold
Are you in a supported region? (see here for list of supported regions)
@0pxauto contribute is enabled by default when you start Rewards. You would see it if you went into your settings. So it means you just didn’t pay attention to it and never turned it off.
Anyway, you will want to create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 to see if they are willing to refund it to you. But then I’d also advise you to look at any and all connected profiles you have to make sure you turn off this setting.
As stated in my original post. All auto contributions have been turned off. Adding to that…for years. If you have read the post and paid attention to it, you would have noticed this.
I have already opened a ticket with Brave and Upload.
You said you never enrolled. I’m telling you that you’re enrolled by default.
Then you say another part about “accepting to pay them” a monthly contribution. Perhaps this is what you mean by saying you checked auto contribution, but I have long learned to watch the language people use. You didn’t say you made sure everything was off. You just said you didn’t accept something. Two very different things.
Yes, you were. It’s on by default. That means just by enabling Rewards you were enrolled. It’s an opt out type of thing, not an opt in. This is why I said your phrasing is not indicative that you ever checked and made sure it’s off.
Hence why I said yours is lacking.
Aside from Auto Contribution is an option to actually sign up for an individual, such as below. So your original phrasing did not at all address what I was communicating with you. See how there’s a toggle where I can set a monthly contribution when I go to tip?
It’s a mix of regular users like myself and people from Brave. We all have differences. While generally kind and helpful, I do call people out when I see shitposting and all. If you look back, I’ve been helping here for years. For more than 1,000 days I’ve visited and provided assistance. Plenty of solutions have been given and people helped. That’s all the Community Ninja title is about, to show how I’ve been active a long time and regularly helping people with their issues.
My initial response just informed you about auto-contribute, explained it’s on by default, and explained that it won’t send except that it’s left on. Likely you didn’t pay attention and left it on. Perhaps it could have been better phrased, but it’s truthful.
Look back at your initial post. You didn’t come here saying there was an issue and you’d like help figuring out why. There was no nice asking for help. You came here and demanded that you be refunded, called things shady, etc.
Could you not have said, “Hey, I noticed 1 BAT taken. Not sure why. I checked and auto-contribute is turned off. Can someone help me?”
But you didn’t do that, did you? Then as someone responded to you in your same tone but at least went to provide answers. Yet in everything I have said, I’ve still been nicer than you. If you don’t like how things have sounded, perhaps reflect back on that for yourself as well.
Anyway, at least figured I’d respond back. You have the ticket in and someone from Brave will be able to look into it and help. At this point I’m going to lock the topic rather than us continue going back and forth.
