Uh oh. Your wallet is unreachable after 3 days


Description of the issue:
How can this issue be reproduced?

  1. Just will not connect i have been waiting 3 days
  2. Uphold says it should connect in a few hours !!!

Expected result:
Wallet to connect

Brave Version( check About Brave):
Latest Live 1.1
Beta Version 1.1.13

Additional Information:
eMail from Uphold and image here

Dear Dale,

Thanks for getting in touch with Uphold. We’re proud to be the wallet partner for Brave. If you’re seeing a Brave “connection error”, don’t worry, this usually resolves itself quickly. You might wait a couple of hours and try to log into your Brave dashboard again.

If this issue persists, please visit Brave’s support page https://community.brave.com/c/support-and-troubleshooting, contact the Brave support team directly at support@brave.com, or browse their FAQ for more details: https://brave.com/faq

Hi @thorrrr,

Thanks for taking the time to write in. That’s really frustrating.

Did the issue begin with the latest update? Do you have Creators account?

We’ll figure out what the issue is.

Hi Steeven
Nope it was like this in the stable release!
No Creators account?

We’ve had multiple server issues over the last week, and I’m wondering if that could be the cause. Have you been able to login since 3 days ago?

Here’s a bit of info around our Creator program - https://publishers.basicattentiontoken.org/log-in.

Hi
It has never worked!!!

I too am having the same problem. Also I was never given my earning for November, which were supposed to be paid out yesterday. The date has now changed to January 5th

Due to the high volume of Payout support requests, we’re directing all queries regarding late/incomplete payouts to the monthly payout megathread, located here . This is to help better track these issues and keep forum clutter down.

Thank you!