hello my friend since 4 month i have a big problem when i shut down or up to date or other i have this message " Uh oh! The Brave Rewards server is not responding. We will fix this acan you help me please!!!s soon as possible.
and when i clik to try again because wallet creation failed i ot back my wallet but all my bat accumuletted and pending lost what is this problem i think in 4 month i lost 100 bat or more
please help me!!!
@libanais75,
Can you tell me what version of Brave you’re using and whether or not it’s mobile/desktop?
thanks for answer sorry for my english i am french the version is Version 1.9.80 Chromium: 81.0.4044.138 (Official Build) (64-bit) for desktop window 10
Hi, can you go to brave://rewards-internals/ and check whether the entries are filled or blank?
In case they are blank, you might have the same issue as I do - see here: Dead wallet [blank entries under brave://rewards-internals/, wallet creation 1/1/1970]
hello thanks for answer i send what i have wen i go to brave //reward internal i have that
Hi, OK, so it‘s not the same issue as mine.
However, you should remove those details from your post. Those are private and should only be shared with The Brace Team via Direct Message. Use the Edit tool.
Judging by the wallet creation date, it seems you have created a new one. I have seen other people reporting this.
thanks so you dont have solution for my problem
No, I‘m sorry, I‘m not part of The Team and my issue is different, so I don’t know what advice to give you other than wait till a Team Member offers you to look into your case via direct message.
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