Twitter- no video plays, No sound

Support and Troubleshooting Desktop Support
#1

Windows 7.
All of a sudden videos won’t load in Twitter. They load in Firefox…which I think I’ll be going back to. I’ve had Brave for 2 weeks and mostly trouble.

#2

Hello @vanessalf

try to clear cache

hope that help and have a nice day

#3

Thanks for your help but I did that earlier. Deleted cache from all time. Still can’t hear video sounds.

#4

Hello @vanessalf
does sound work with other site than twitter or not?

#5

Windows 10 here. Twitter.com works properly.

#6

Youtube and FB work fine.

#7

go to twitter then on the address bar click on the lock icon then check if you mute it or not
if that did not help try the following

could you disable all extension and see if it work fine and if not try to create a new profile and see if it work there fine or not

hope that help and have a nice day :slight_smile:

#8

I’m not going to the trouble to create a new profile. It either works or it doesn’t. It WAS working.

#9

i was trying to trouble shoot to see what the cause so that new profile will be temperary and did you tired to disable all extension and try in private mode in the old profile or not

#10

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