Twitch.tv Log in getting blocked on Brave

Bit more info:

1 Like

So now they completely took their hands of the problem they themselves created and are saying contact your browser’s support team. This is next level. No idea what browser has anything to do with stopping bots. It has probably to with their backend and not frontend.

For issues not relating to Chrome/Firefox/Edge, please connect with the browser’s appropriate support team.

https://nitter.kavin.rocks/TwitchSupport/status/1575571562001969153#m

Now, I feel like they might have a malicious intent. To move users from all browsers to their app (chrome users are reporting problem of not being able to login). Browsers can have adblockers like UBO, brave shields whereas app cannot have adblocker except for dns level which do not work for twitch ads as they are done from same main domain.

Opera ‘fixed’ it on their end https://nitter.kavin.rocks/operagxofficial/status/1576484220356423683#m
https://teddit.net/r/Twitch/comments/xqe7c7/those_having_issues_logging_into_twitch_on_opera/

1 Like

I haven’t tried this yet, but maybe changing the user agent with this extension to Chrome, Firefox, or Edge will work. User-Agent Switcher For Chrome

no i tried that yesterday with no luck

does anyone know when this will get resolved? or are only four browsers going to be allowed to view twitch on desktop moving forward

it is not something Brave did that broke Twitch, it works in Nightly but not in Stable or Beta (some reported that), but it also doesn’t work in Opera GX and other browsers properly, many streamers I saw with Opera GX, they are now using chrome, but some Opera users said they were able to log in, just not claim points and small issues like that.
But I have read people having problems and errors even in Edge and Firefox, so even the supposedly supported browsers have issues.

So what do you think Brave can do? it doesn’t fail for everyone and there are too many variables, some people said that using VPN even fixed the issue about logging in, once they turned it on, it worked, coincidence? well, there is always a chance for that, but it sounds weird and it means whatever Twitch did, they are the only ones who can fix this, this is not a Brave issue or Brave specific issue, since didn’t break only in Brave, and it is not affecting every build of Brave.

But based on user-agent (since someone suggested a switched and you said it didn’t work) Brave is using the same exact user-agent Chrome is using right now, so based on that, there shouldn’t be a difference at all, Brave is seen as Chrome and up-to-date.

So what can anyone do? well users have to find workarounds to use Twitch properly until Twitch fixes it. Because it doesn’t make sense how they broke it for so many people.

Sorry I’m late to the thread here but on my end I don’t have any issues logging into Twitch.tv or viewing it’s content. I’ve tested this on both macOS and Windows systems using the latest version of the browser (v1.44.105 at the time of writing this).

Can I get anyone to confirm that this is in fact still an issue?

1 Like

You can log in and watch streams, but you can’t cheer bits, follow channels, subscribe, perform certain mod actions, etc.

I was experiencing the problems that ZenBrowser was experiencing and I tried relogging to remediate the problem. I cannot log into twitch after logging out.

I have tried clearing the cache. I have tried different configurations of shields (on, off, non-aggressive, aggressive). None have seem to fix the issue. I also fully reinstalled the browser and that did not fix it issue.

Setup Details
M1 Macbook Air
Version 1.44.105 Chromium: 106.0.5249.91 (Official Build) (arm64)

This is the Error I receive

1 Like

I have posted the details of my issues with this problem below. If there’s any troubleshooting you would like me to do on my end free to message!

Yes i still have the same problem on Brave since Sep 23. I have no issues using firefox or edge on same machine.
VersĂŁo 1.44.105 Chromium: 106.0.5249.91 (VersĂŁo oficial) 64 bits

Opera has said it’s issued a fix to its users

This is not Brave’s problem it’s twitch’s but I was wondering if twitch had a timeline for getting rid of the massive bot problem and back to ‘normal’ service

Thank you all for reporting. I am inclined to believe that, as @UltraViolet said, this is a Twitch issue rather than a Brave issue. That being said, I’m still able to user Twitch.tv and all of it’s functions (login, viewing streams, using chat, following, etc) without any issue in Brave, which I can’t fully explain.

Doing some more digging now and asking the team to see what I can find. Appreciate everyone’s patience here.

1 Like

what is the difference between this version and the usual one?

Hello @sampson,
I’ve been struggling with this problem for a week, but it was just resolved. First, I followed your suggestion and logged into a guest window and it worked. Then I went to my main profile and disabled every extension installed and cleared my cookies. Twitch then allowed me to login. I have cleared my cookies before with no change, so I’m guessing it was related to extensions. Since the initial login I have been able to re-log with all of my extensions enable.

If this is an extension related issue, the only extension I have that would directly affect twitch is FFZ

Note: I had to edit this comment. I ran out of replies as a new user.

2 Likes

Hello, all! Our apologies for the inconveniences you’ve been experiencing with Twitch.

Background

About a week ago the Twitch engineering team put tight restrictions on which apps could be used to authenticate with their service(s). This action was taken in response to abuse they were seeing on their platform. Brave was impacted by these restrictions, along with reports of Chrome, Firefox, Edge, Opera (and even desktop applications like OBS Studio too).

Twitch released a list of Supported Browsers, which does not include Brave. Note, this doesn’t mean that Twitch won’t work in Brave, but rather that the Twitch engineering staff is not actively testing Twitch in Brave. Brave continues to work for many users, including just about everybody within Brave itself who has personally attempted to reproduce these issues.

Complications

To complicate matters further, not all Brave users are impacted equally, if at all. While many users of Brave reported interruptions to their services, others found that simply logging back into Twitch resolved those issues. I personally use Twitch in Brave almost daily, and saw absolutely no interruption whatsoever (not even with logging out and back in, including from my standard browser as well as Brave Nightly).

Troubleshooting

When users are impacted differently, as they are in this case, we need to look at what distinctions exist between their environments. Often times, extensions is the first place to look. A quick way to see if your installed extensions are involved is to open a Guest Window (from within the ☰ menu) and attempt to login to Twitch there. If you are successful, it’s likely the extensions you have installed in your primary window/profile are contributing to (if not wholly responsible for) the interruptions.

If you’re not able to login from a Guest Window, the next thing to check would be your connection itself (this assumes your browser is fully up-to-date). Twitch encourages users to disable any VPN connection they may be using to see if that improves their experience.

Getting Further Support (WARNING)

If you have tried all of these approaches, and are still experiencing issues with Twitch, we’d love to invite you to join one or two of our engineers on a support call.

WARNING: I do want to be open and up-front about something very important; a support call for this type of issue could reveal sensitive network information (e.g. Twitch credentials or a session identifier, etc.) to our support engineer(s). To understand why some users are impacted differently than others, we need to examine the network activity between that user’s device and the Twitch service. As such, sensitive information is unavoidable.

If you are comfortable joining myself (and/or other Brave engineers) on a screen-share call, we would be happy to accommodate your schedule to the best of our ability. Let me know if you’re interested, and we’ll do what we can to make that happen ASAP.

6 Likes

i would love to, but i have a speech impediment which means audio from me is out of the question

off-topic,

Are you the guy with speech impediment on the weekly community call which happens every week?

not that im aware of, is there another UV masquerading as me :slight_smile:

Ok

Just asked for curiosity, as I always wonder who he is, as he is on every weekly call without fail.

Or wonder if I interacted with him on this forum.

Using the guest window worked for me.
So i tried to disable all the extension on the main profile without success, besides disable the extensions i cleaned all cookies.

console log:
p.js:1          POST https://passport.twitch.tv/integrity 400 (Bad Request)
2 Likes