Twitch quality cap

Support and Troubleshooting Web Compatibility
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#1

Hi all,
I am facing an issue with available video qualities on Twitch while watching streams. The max allowed is 480p.
image

Issue occurs on every channel, with both Shields enabled and disabled.
Issue occurs when Twitch user is both logged on and off.
Issue occurs even after erasing all cookies, cache its.

Issue does NOT occur in private mode.

Did the issue present with default Shields settings? yes

Brave version: 1.16.72 Chromium: 86.0.4240.183

EDIT:
Issue DOES occur in Chrome browser, but not in Incognito mode (as in Brave).

#2

Hi @pelwu, Welcome to Community!
Do you have any extensions installed?
Can you try disabling them?

#3

Wow @Aa-ron. Thanks for fast reply.
You were absolutely right.

Avira Browser Safety

was causing the issue. Forwarding the issue to them now.

Thank You for your support.

1 Like
#4