Briefly describe your issue:
I’ve followed all of the instructions and fixes in the pages I have been recommended to see. Brave rewards are fully enabled, I have the latest Brave browser, notifications are set to ON in my Windows 10 settings, my Uphold wallet is fully connected and verified.
For some reason since the start of June 2022 I have not received a single BAT token. This is in spite of having received them before in prior months with no problems. I haven’t been shown any ads in my notifications at all and I cannot figure out why this is.
Any support would be greatly appreciated!
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 10, Brave v1.40.109
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes – Canada
Does your device pass the SafteyNet check (Android only)?
not applicable to me
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
No