Total balance = 0 BAT

Brave Rewards
1

Hi,

I recently opened a support ticket (#311729) but haven’t received an update in over a week. I would like to check if anyone else has experienced the same issue.

I have been an Uphold user for over two years, and recently, my total balance started showing 0 BATs.

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However, when I check my balance directly in Uphold, I currently have 3.8 BATs.

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The issue has occurred on both my Windows PC and my new Android smartphone. Today, after my Uphold session expired on my personal Mac, the balance also started displaying 0 BATs when I attempted to reconnect.

Has anyone else encountered this issue when trying to reconnect their session? It seems to happen specifically upon reconnection.

The logs were uploaded to the ticket, and I have not ask for an update yet.

Best regards

2

Thanks! You should see a response soon.

3

Thank you.

I do not insisted in the support ticket. I appreciate your effort.

It was only a test to check if someone else has the same problem.

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