fst
March 31, 2021, 8:48am
1
Description of the issue:
In March there has been an automatic contribution to recipients; Brave, BAT and Uphold. I don’t mind to contribute a bit, but 100bat??!! That’s way too much.
Expected result:
Please refund my 100bat back to my Uphold account.
Menno
March 31, 2021, 9:27am
2
if you have updated to the latest version this can happen send the info to @steeven maybe he can help.
Hi all, Auto-Contribute is ON by default and must be manually turned OFF for any device that’s linked to your Uphold wallet. If your AC was turned off and BAT was still contributed, please DM me the following info:
Do you have multiple devices linked to your Uphold? If so, how many?
Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/
Thank you in advance!
1 Like
Thanks for reporting. I’d like to ask a few questions to start:
Auto Contribute is ON by default and must be manually turned OFF. Did you turn it OFF?
Do you have multiple devices linked to your Uphold? If so, how many?
Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/
Thank you in advance!
1 Like
fst
April 16, 2021, 3:31pm
4
Hi Steeven,
The answer on your questions;
Yes, it is turned of
Yes I do. On this moment i have 2 devices (laptop and phone) which are linked to Uphold.
What’s the email linked to your account? Please send in a DM.
fst
April 16, 2021, 6:06pm
6
for**************@outlook.com
Hi I had the same problem. There was a 10BAT transaction made from my acount to BravePublishers. Transaction that I never actually made as I have disactivated auto-contributions . I wish If you could help me get my coins back, my mail account is @steeven
Please send your emails in a DM. Thank you.
fst
May 5, 2021, 1:35pm
9
Hi Steeven, I have send you a DM two weeks ago. Can you help me with my 100 BAT problem and put it back into my Uphold account? Thanks!
system
Closed
June 4, 2021, 1:36pm
10
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