There missing rewarded from Last month JULY

Hi there,
My Brave browser showed that I got more than 8000 BAT from two devices that I need to keep an eye on it. However, just a few days ago this message disappeared without sending my BATs to my Uphold wallet .

Could you please check what happened?

I look forward to hearing from you.
Kind regards,
Alvaro

1 Like

Hi @Alvaro.leal welcome to Community :slightly_smiling_face:

Could you kindly submit the information surrounding your issue to our Rewards Support form. From there we can provide further assistance and investigate your case.

Thank you!

Hi SaltyBanana,

Thanks for your prompt answer. Unfortunately I dont have more info. I always receive some rewards early in the month from one device and the rewards for the other device in the middle of the month. I was hopping you were able to check the system and check why I haven’t received my rewards.

Many thanks for your help.

Regards,

Alvaro

Hi @Alvaro.leal

I understand the concern. However, the best way we can assist in this matter is to submit a support ticket and fill out the required fields. A support agent can then investigate and get down to the issue.

Best,
SaltyBanana

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.