The rewards no longer move!

hi,
my rewards no longer move, no more ads, since 5 days.
I do not understand where the freeze is, can you help me?

is there a windows security update that blocks something?

thank you!

Hi @mickael, welcome to community! Please note that the amount of Ads that you opt into viewing is an Up to selection.

Can you PM me the email address linked to your account? Thanks in advance!