The disappearance of passwords from password manager

All of my saved passwords to websites has vanished from Brave password manager in settings. This a great worry to me as I am concerned they have been stolen. has anyone else had this happen to them? I believe this happened after updating my version of Brave Browser last week.

Delete the any text above the line separator below before posting


Description of the issue:
How can this issue be reproduced?

Expected result:

Brave Version( check About Brave):

Additional Information:

There may be a chance, that the bookmarks and passwords are intact.

Two courses to recovery:

  1. An improvement to Brave Browser, by the Brave developers - we hope - would succeed at making the passwords re-appear.

  2. On the other hand, Brave Browser users may want to find their passwords, much sooner.

Either way, I recommend routine (every 24 hours) backups of the important “BraveSoftware” data folder. The sub-folders of that “BraveSoftware” data folder, contain the user Profile(s).

The value of backing up that “BraveSoftware” data folder: Because that backup retains the organization of the various items - so you will know: What, is/was Where.

Where that “BraveSoftware” data folder is located

Linux OS:

In a Brave Browser New Window, go to: “brave://version”

Scroll down to “Profile Path”

The location of the “BraveSoftware” data folder is in that “Profile Path”.

The find-the-Profile-Path method for locating that folder, takes into consideration, that the “BraveSoftware” data folder location can vary, among the Linux OS installations (Debian, Mint, PiOS, Ubuntu, etc.).

Whereas, the “BraveSoftware” data folder location for Mac OS and Windows OS users, does not vary:

Mac OS:

/Users/[your_user_shortname]/Library/Application Support/BraveSoftware/Brave-Browser/[etc.]

Windows OS:

C:\Users\[username]\AppData\Local\BraveSoftware\Brave-Browser\[etc.]


For compressing files

Linux OS - Gzip or tar files

https://www.cyberciti.biz/howto/question/general/compress-file-unix-linux-cheat-sheet.php

Mac OS - .zip files:

Finder menu bar > File menu > Compress

Windows OS - .zip files:

WinZip or 7-zip


Give the backed up files, names that include the date and time, and the Brave Browser version; examples:

  • 20241124-1322_Sunday_BrvSftwrFldrBkup_Brv1.73.89.zip
  • 20241201-0127_Sunday_BrvSftwrFldrBkup_Brv1.73.91.zip

Windows OS users, should, IMHO, also routinely create a System Restore Point:

https://www.windowscentral.com/how-use-system-restore-windows-10

Include in the System Restore Point name, the date and time, and the Brave Browser version.

You could use an application named “CCleaner” to police the System Restore Points, deleting old ones.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.