The 2FA removing process seems looping. The account hasn’t been reset after 3 days. Please help

I accidentally uninstalled the app for the 2-factor authentication on my phone. 3 days ago I requested the 2FA removal. Today I still cannot login to my creator account even if I’ve received a reminder yesterday saying that the missing time for the cancellation was 28 minutes. Today I’ve tried to login several times but I cannot go through the process. It says that the 2FA was not deleted already. But every time I try, the remaining time for the removing process changes. Now it says I’ve to wait 22 hrs? When I tried one hour ago it said 15 hrs. It’s very frustrating. The 2FA removing process seems looping. I did not press the cancel removal button.

Anybody is experiencing the same problem?
Please help

@emulas,
Thank you for reaching out to us. Let me ping someone on the publishers team to see if we can find out what’s going on.

@emulas,
Can you send me a DM with the email you use to login to your Creator account?

Sure, thank you for your interest

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