Talk premium plan not listed on my account

I am on auto-draft for talk premium ($7/mo) and it worked previously at trial sign up, but now when I login using the emailed link, my dashboard says I am not subscribed to any plans and has a link to browse plans. This browse link takes me to a page asking me to sign up for $7/mo.
The link to support takes me to this forum but search doesn’t bring up talk help topics for this issue. How can I get support for talk premium?
Thank you