Sync stops working randomly and cannot be restarted without new sync chain. (Bookmarks no longer syncing, send to device no longer working reliably either.)

We increased objects limits to 85k and decreased history entry expiration interval to 14 days
https://github.com/brave/go-sync/pull/218/files .

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Alexey If your Sync-Internals are already in a “Backed Off” phase, do you need to leave the Sync chain, delete history, and start a new one?

Bookmark Syncing should in my opinion NEVER fail. It is extremely annoying how often this happens. I can deal with history sync fails, but this issue has really taken up a ton of my time.

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Hi all,

Further to my previous message, yesterday I noticed that almost all my Synchronization Settings were set to Off. Since I forced myself to reactivate all the settings, I’ve been able to regain full synchronization activity.

Best,

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im still on the phase of “Backed off” and out of sync on my devices. i started a new sync cycle , nothing changed. any suggestions?

Alexy, in my BbA 1.65.96beta, Sync v2 is an unavailable Experiment. my Sync also fails to load any Devices in the same Sync chain. my sync-internals showed “everything” backed-off. i was never literally syncing Everything & i’m no where close to 50k or even 80k objects.

when i removed device from Sync & attempted re-join by text, i got a non-sensical “deprecated” sync falure, but when i used QR to re-join, that took. now, Get Initial Update fails w/ HTTP 401.

Sync is still broken…

please advise.

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ok so is there any manual fix for this? I am trying to sync for a month now after every brave browser update message, and it’s not working. I am ready to try a new sync chain.

do i have to purge my history or something?

broken sync is a critical bug, why isn’t it getting any more attention from brave team?

if the length of the history is the issue, then perhaps a warning and confirmation that anything older than 70,000 objects will be purged to allow for new objects to be sync’d is the sensible solution?

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This is seriously getting ridiculous. Approaching 5 months with broken sync. Do we need to try bribes?

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For me this issue started probably after couple of weeks of using Brave. At first I didn’t notice it, then I couldn’t find some new bookmarks I added on different device. Then the history from other devices was missing, but I thought it just takes more time. Today I decided to dig deeper and realized I had the same issue everyone mentions here.

For me, even the 85k quota for objects is not enough

{
        "error_message": "There are already 85000 non-deleted objects in store",
        "response_type": "OVER_QUOTA"
      },

I could re-create the chain, but if this is issue with quote, there needs to be some garbage colletor or some mechanism to keep the sync history below this quote automatically. I am afraid that if I put all the work to recreate the chain, after some time I will hit this quota again.

I switch between my computer and a laptop constantly so this has been a huge pain. Seeing it has not been fixed for months will ultimately mean switching to a different browser for me.

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Could this issue be linked with https://community.brave.com/t/lost-password-extensions-and-missing-history-from-brave-sync/542138?

I’m also having 504 error and im unable to restore my passwords, extensions etc,

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this is so bad for me. nothing syncing even after trying to restart sync chain without history

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Yeah, it’s a well-confirmed issue for months now and nothing except a bandaid that doesn’t really work.

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how is one of the worst bugs to ever plague this browser getting no traction?

wtf

maybe it’s time to switch to something else.

any suggestions?

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Created an account to say seriously just wtf is going on here, this is getting totally unusable from a reliability standpoint

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Firefox is alright IMO.

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does firefox have a sync chain function that is as secure or comparable to brave? or is this something that is accomplished with extensions?

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@Alexey Any update on your team’s progress in the month since your last response on March 21st? Is there anything we can do to try and advocate for you to get more help on this issue?

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Is has a built-in sync functionality (not chain), works much much better than Brave’s. Never fails and syncs/sends instantly. Encryped end to end.

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I switched to Brave from Firefox years ago when their mobile update crapped up for me (desktop got pretty bad too). It is quite disappointing that there appears to be no updates from Brave on this…

It’s an issue for me as well. Surprised this has not been addressed so far.

As per Mattches, one of the support people for Brave, it’s a known issue they are working on.

Plus, you would have seen Alexey, one of the devs for Sync, who said things earlier in this topic, such as beginning where linked below:

I agree that it can be shocking how long it takes for Brave to get issues figured out sometimes. They seem to bounce from one project to the next, sometimes forgetting things they were supposed to get done. Deadlines often gets missed and “soon” frequently gets mentioned when seems to actually mean “eventually, maybe.” For example, were changes that we were told were going to happen to sync more than a year ago but then nothing happened.

And, of course, in the process they forget to come back to update topics or to post updates anywhere. Even following things on Github leads you to a lot of things that are kind of dead in the water, having been projects in the works since as far back as 2018.

Yes, that sounds quite bad. However, I do know they are constantly churning things out and doing their best. They are only human and are limited on what can be done. Brave should be hiring more people, but they aren’t. So we just find ourselves in a situation of knowing that we have some awesome people working on things and often we just have to be patient. It’s not what we want to hear as users, but it’s about where things stand.

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