Something seems to have changed since I last setup sync for my devices. I’m attempting to add a new laptop to the sync chain, but neither of my two other devices will allow me to either scan the barcode, or even enter the text phrase.
So on the desktop I click ‘add new device’, I select mobile, and sure enough a bar code pops up to scan on the mobile. However, when I enter the sync settings on my phone, there isn’t any button to enable the camera to scan the bar code.
So, I thought I’d try the phrase instead. Sure enough I’'ve got a phrase offered to input from the laptop to the mobile, but in the mobile sync settings there isn’t a button to enter text!
I’ve done this before, so what is going on.? It’s baffling.
Yeah, I follow your examples, and do know what I’m doing - the point is that I’m not getting the correct dialogue as I should. Seems the sync chain is very confused at the moment. Maybe I should delete the entire chain on my other devices and start over.
Right, but what I’m saying is you might have hit the button that says Start a New Sync Chain. Then your phone would be in its own sync chain, which would be why it’s not showing up on the other chain, as a device can only exist on one sync chain at a time.
Believe it or not, we occasionally have people posting the same identical problem as you. And 99% of the time, it’s as I’m saying, that they had created two separate sync chains and then got confused when they suddenly didn’t have the ability to scan anymore, as it’s on the chain.
That said, if you open up the menu within your phone, it should end up showing something like you see in eljuno’s screenshot, where it would show just the one device and the button to Add New Device on the bottom. Or you’ll be on a screen where it will have a button that says View Sync Code.
I’m essentially asking for the screenshot so we can verify what you’re looking at and if that is indeed your issue or if yours might be something else that’s rare or unknown.