Latest version (of everything)
Under Sync, it says on my MacBook, “Sync is disabled by your administrator.”
I’m the admin, and I haven’t disabled it.
@Mattches I don’t even know where to start on this one necessarily. Do you have any suggestions?
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Description of the issue:
How can this issue be reproduced?
- Under Sync, it says on my MacBook, “Sync is disabled by your administrator.”
I’m the admin, and I haven’t disabled it.
2.
3.
Expected result:
Brave Version( check About Brave):
Additional Information:
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@deanf,
Is this the first time you’ve attempted to create a Sync chain? Can you please tell me what Brave Version and OS version you’re using? Also, are you on a work or other public network or a home network at this time?
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Brave 1.46.144
MacOS 12.6.2
This would be the 4th device in a chain
Home user
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Anything at brave://policy/ ?
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Good call @JimB1 — good next step here.
I’ve never actually seen this error before so I’m really curious how @deanf got into this state.
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@Mattches Maybe I shouldn’t have, but I’m the one who moved @Edoconte over to this as well since same issue. Thought I had seen a third person as well, but lost track of it that day. Just trying to loop it all together so everyone can try to look and see if it’s the same origin.
Btw, @Edoconte we need you to actually answer the questions as well. You didn’t tell us which version of Brave, for example. But might be easier just to quote what Mattches mentioned again and have you answer those:
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Is this the first time you’ve attempted to create a Sync chain?
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Can you please tell me what Brave Version and OS version you’re using?
-
Also, are you on a work or other public network or a home network at this time?
Then also JimB1’s question:
- Anything at
brave://policy?
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Is the brave://policy/ question one you want me to answer? I don’t know what that means.
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@deanf,
Can you enter brave://policy in the address bar and share a screenshot of anything that appears on the resulting page? Example of my own shown below:
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- Is this the first time you’ve attempted to create a Sync chain? Yes
- Can you please tell me what Brave Version and OS version you’re using?
Osx Catalina and Brave v. 1.46.144 Dec. 2022 - Also, are you on a work or other public network or a home network at this time?
Home network.
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Does this help? https://stackoverflow.com/questions/45842994/chromedriver-sync-is-disabled-by-your-administrator-how-to-enable-with-argum
And from there, sudo defaults write com.google.Chrome SyncDisabled -bool false
Although I don’t know if it would need to be modified to “com.google.Brave” or similar, maybe someone else with a Mac can check.
If it is the above – whatever this is, it might not be Brave specific, but I can’t really imagine how it could have gotten ‘set’ like that in the first place.
Is either of you guys using the ‘Selenium’ browser automation tool by any chance?
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No to Selenium. . . … . . . . . . . . .
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@deanf All other devices are synced no problem, right?
On this device that is getting the warning, when is it displaying? Assuming it’s when you enter the sync phrase to try to add it? Or it happening at another time?
So do you want to try this?
You could maybe try sudo defaults write com.google.Brave SyncDisabled -bool false first and see if that’s valid, I don’t have a mac to test with. Unless you’d rather wait for a more adventurous mac user to try it first. Although it doesn’t look to me like it would do anything that couldn’t be immediately reversed, if necessary.
Something else that might provide clues would be a screenshot from brave://sync-internals/ .
Hi!
Same issue here on Mac OS 10.11 El Capitan (latest supported version) and then on 10.13 High Sierra (v1.46.153) after both sudo defaults write com.google.Brave SyncDisabled -bool false and sudo defaults write com.google.Chrome SyncDisabled -bool false. Personally owned and operated Mac, local admin.
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P.S. I installed Google Chrome, enabled sync there, restarted Brave — same issue. Trying the nightly build now as advised in the parallel thread.