Sync Chain Issues: Forgotten Devices and Duplicates Management

[stdedos]

Description of the issue:

Some of my devices “forgot” the sync chain. I figured one of them was still active - so I went ahead and re-added those “forgotten devices”.

1. Why would a device be “forgotten”?
2. Is there a reason to keep the old duplicated devices? I cannot even edit their name (so I can tell which device is active - apart from guestimating from days that is)

Steps to Reproduce (add as many as necessary): 1. 2. 3.

Actual Result (gifs and screenshots are welcome!):

Expected result:

Reproduces how often:

Operating System and Brave Version(See the About Brave page in the main menu):

Additional Information:

[289wk]

Some Sync tips, and the Brave Community member who has a lot of experience:

Helpful Info & FAQ for Brave Users

Adding a device to an existing Sync chain Step 1 On the device that is currently on a sync chain, make sure you go to settings → sync and write down the code or be ready to scan the QR code. Step 2 On the device you want to add to the existing chain, go to Settings → Sync where you should see something like you do in one of the two screenshots below (if the first screenshot, then click on it to go to second screenshot): [Photos 1_19_2023 19_19_23] [Settings - Brave 1_19_2023 18_55_54] N…

Helpful Info & FAQ for Brave Users

Can’t Scan QR Code or Enter Sync Phrase This issue happens because you’ve accidentally created two different sync chains. Sync chains can’t be combined, so you’ll need to leave the sync chain on one of your devices. Step 1: Check if you’re in a sync chain Go to your sync menu. If you’re in a chain, it will look like this: [image] Scroll to the bottom. If more than one device is on the list, they’ll be displayed here: [image] Step 2: If you’re not in a sync chain If you’re not in a sync cha…