Good, I know that’s one of the things that can cause issues sometimes. Do you have the ticket number that was given when you created a ticket? If so, might help to respond here with it. Beyond that, will just tag @steeven so he can see you and Region not supported UK account - #33 by wembleykar as two who posted today as issues, and the update given by hutchnd.
I know Steeven has been trying to investigate and find out what’s going on for some who are experiencing issues.