Support Do not respond to the letter for 8 days

Hello, why are you considering my letter for so long? I sent a support letter 8 days ago, about unlocking my account, I sent all the evidence, I have pure traffic, a real YouTube channel and real donates. I have not sent traffic to your affiliate program for 8 days, because while my account is unlocked, how to speed up the check?

Why do I ignore and no one responds to my letter and my post?

Please understand each case is being reviewed by a small number of people not some machine

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you are admin this project?

He is not, but am. And as @Dgenies stated,

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