Subscriber tip not arrived in my creator's account


My subscriber send me a tip as one time tip of 11.50 bat on Nov 29, 2021…since it has been 5 days, still not received the tip bat amount in my creator’s account.
Note : I can send screenshots if necessary & my subscriber doesn’t have a verified wallet.

Please take a look into it and give solution.

Thank you.

Hi @Daily29, please DM me the email linked to your account. Thanks!

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