@am46 It didn’t criticize. What I am saying is only staff can really figure it out. This also is to show that it’s just the two of them helping and they do say it can take time. Even after they see a message and get the information they need, it can take a long time to identify and resolve the problem, especially if it might have been because of an error elsewhere such as on Uphold.
There’s little to nothing that can be done. And if you take your time to read all the posts that talk about not getting paid, you’ll see they go unanswered or it will have Support respond to say to message them. Otherwise it’s just other people chiming in, “me too.”
People will do what they want, but I’m just trying to advise that if you have an issue, just have to message them. Nothing else will really yield results overall.