Sponsored images not counting

Brave Rewards Brave-Ads Support
, ,
22

I got different error messages. 6 days and not receiving any bat for sponsored images

[VERBOSE2:permission_rule_util.cc(23)] You have exceeded the allowed new tab page ads per day

[INFO:new_tab_page_ad.cc(47)] New tab page ad: Not allowed due to permission rules

[INFO:ads_impl.cc(742)] Failed to fire new tab page ad kViewed event for uuid xxxx-xxxx-xxxx-xxxx-xxxx-xxxx and creative instance id xxxxxx-xxx-xxx-xxx-xxxx-xxxx-xxx

[VERBOSE3:new_tab_page_ad_event_served.cc(24)] Served new tab page ad with uuid xxx-xxx-xxxxx-xxx-xxxx-xxxx-xxx and creative instance id xxx-xxx-xx-xx-xx-xxxx

23

image
This is an issue for me. Not sure how to fix it though

1 Like
24

Brave is a browser, not a money machine.

25

I believe the developers know about this bug. Fix is on the way

26

Iā€™m having the same issue. There was problem with sponsored ad count in the past but sometime it does give count. So it kinda you get the count in once every 3 day for the 20 limited as @rosiecar has mentioned. But in this past week after the new update if iā€™m not mistake, there was no ad count at all. The pop up ad do give count as normal.

As I remember in another thread you @rosiecar mention a link brave:// (somethingā€¦) to check for the sponsored ad content whether itā€™s up to date or not. Everything there have shown ā€œup to dateā€.

27

Screen Shot 2021-08-02 at 9.30.36 PM
Screen Shot 2021-08-02 at 9.30.36 PM1920Ɨ1200 193 KB

28

The link is brave://components. Look for ā€œNTP Sponsored Imagesā€. If you click on the ā€œCheck for updateā€ button and it says it didnā€™t update, itā€™s because itā€™s already up to date.

29

Yes, thatā€™s the one.

Screen Shot 2021-08-03 at 3.24.12 AM
Screen Shot 2021-08-03 at 3.24.12 AM1920Ɨ1200 136 KB

Here is what happen when I clicked on ā€œcheck for updateā€

Screen Shot 2021-08-03 at 3.24.21 AM
Screen Shot 2021-08-03 at 3.24.21 AM1920Ɨ1200 137 KB

30

Hi @Odyyume, is this still an issue?

32

Could you advise me what permission rules is this that I saw in my log ?

33

Yes it still does. It happen every devices that I own.

34

Hi can you please show me the previous line. Thanks

1 Like
35

Hi. @Odyyume I work on the ads team here at Brave, would you be willing to screen-share so I can help diagnose the issue. If so, please email me direct at [email protected] with some suitable times. My timezone is GMT-5. Thanks, Terry

36

Hi. @Vick007 I work on the ads team here at Brave, would you be willing to screen-share so I can help diagnose the issue. If so, please email me direct at [email protected] with some suitable times. My timezone is GMT-5. Thanks, Terry

37

[03 Aug 2021, 9:56:14.9 pm:VERBOSE2:tab_manager.cc(86)] Tab id 61 is visible
[03 Aug 2021, 9:56:14.9 pm:VERBOSE2:tab_manager.cc(97)] Focused on existing tab id 61
[03 Aug 2021, 9:56:14.9 pm:VERBOSE6:user_activity.cc(41)] Triggered event: 09 (60:2:3600 s)
[03 Aug 2021, 9:56:14.9 pm:VERBOSE2:tab_manager.cc(113)] Tab id 306 was closed
[03 Aug 2021, 9:56:14.9 pm:VERBOSE6:user_activity.cc(41)] Triggered event: 08 (61:2:3600 s)
[03 Aug 2021, 9:56:16.1 pm:VERBOSE2:tab_manager.cc(86)] Tab id 308 is visible
[03 Aug 2021, 9:56:16.2 pm:VERBOSE2:tab_manager.cc(104)] Opened a new tab with id 308
[03 Aug 2021, 9:56:16.2 pm:VERBOSE6:user_activity.cc(41)] Triggered event: 0D (62:2:3600 s)
[03 Aug 2021, 9:56:16.2 pm:VERBOSE6:user_activity.cc(41)] Triggered event: 0B (62:2:3600 s)
[03 Aug 2021, 9:56:16.2 pm:VERBOSE6:user_activity.cc(41)] Triggered event: 14 (62:2:3600 s)
[03 Aug 2021, 9:56:16.2 pm:VERBOSE2:permission_rule_util.cc(23)] You have exceeded the allowed new tab page ads per day
[03 Aug 2021, 9:56:16.2 pm:INFO:new_tab_page_ad.cc(47)] New tab page ad: Not allowed due to permission rules
[03 Aug 2021, 9:56:16.2 pm:INFO:ads_impl.cc(742)] Failed to fire new tab page ad kViewed event for uuid xxx-xx-xxx-xxx-xxx-xxx-xxx and creative instance id xxx-xxx-xx-xx-xxx
[03 Aug 2021, 9:56:16.2 pm:VERBOSE2:tab_manager.cc(77)] Tab id 308 was updated
[03 Aug 2021, 9:56:16.2 pm:VERBOSE6:user_activity.cc(41)] Triggered event: 11 (62:2:3600 s)
[03 Aug 2021, 9:56:16.3 pm:VERBOSE3:new_tab_page_ad_event_served.cc(24)] Served new tab page ad with uuid xxx-xxx-xxx-xx-xxx-xxxx-xxx and creative instance id xxx-xxx-xxx-xx-xx-xx-xxx
[03 Aug 2021, 9:56:16.3 pm:INFO:ads_impl.cc(161)] Visited URL is not supported
[03 Aug 2021, 9:56:16.3 pm:INFO:ads_impl.cc(183)] Visited URL is not supported

38

You have exceeded the allowed new tab page ads per day. You will only be rewarded for up to 20 new tab page ads per day

1 Like
39

Sure I could do it now. Iā€™m happy to help. How can I share my screen with you?

40

Great, could you please email me at [email protected] and I will send a link to screen-share. Thanks

41

Itā€™s browser but you get ads to paid which make them revenue please dont talk nonsense with no single knowladge thank you.