Some common solutions for late/incomplete payouts

Hi everyone,

Our apologies to all the publishers experiencing missing/incomplete payouts! There are a few of these reports, so I’d like to list a few common explanations here.

  1. You MUST be an Uphold Verified Member (more info here) in order to be paid out. If you haven’t done so yet, you must complete all of Uphold’s Verified Member requirements BEFORE the first of the month in order to get paid out. I will post a reminder toward the end of February for everyone to verify by March 1st. Keep in mind you only need to verify once.

  2. There is a week-long account freeze period between the 1st to 8th of every month. This freeze is necessary in order to properly process payouts. Any BAT earned during the freeze period will be rolled over to the following month’s payout. For example, if you got a bunch of referral downloads but a few didn’t reach “confirmed” status til the 5th, then you won’t get paid out for those specific referrals until the next month. The same goes for tips and contributions received during this time.

My BAT does not arrive full
Any delay in payments?
Not being paid in full (Second month in a row)
Still missing 80 bat from 2 months ago
Your uphold wallet connection problems
Why my referal reward is not get credited in uphold wallet?
When Brave deposits the BAT to Uphold?
Brave rewards payment still pending
Publisher payments
I do not receive the reward in bat of the confirmed referrals
Around 45 days gone yet referral money not received
Referral link problem
Not receiving BAT, even though it has been sent
I didn't get BAT token
I have 2 confirmed users and the bonus does not appear to me!
I have a free reward token available but it won't let me claim it
BAT were not accredited in the month of August
Is there a minimum of referrals for the promotion of referrals?
I have not received the BAT deposit
Brave rewards didnt pay me on payout month
I am saying that on 5th July I refer to 5 people. Now, if I confirm the referendum on 5th August then get 5 dollars?
Aun no me envian mi pago, por que?
Payout Dates Changed
Balance payout problem
BAT shipments delayed 2 months
It's been two months I haven't received payment?
I didn’t receive money for referrals
Payout of September
Payout still in progress
Payment for this month
Payment Problem
Not get full payment
My Brave rewards didn't payout in September
No referral payout
Always pending payment
How to transfr reward wallet token to browser token? I have 28. 34 bat tokens in publisher wallet. How to claim that payout? Thank you
No money of this mounth
I don't know where my payout is
Please fix some errors to my account
Not balance show bat token
I did not get paid this september 8th, why?
No eh Recibido mi pago
Not received payment need help
2 Conform But No Recive BAT Token
Brave reward reduced
87 confirmed last week not paid until now
Why only half of my reward payed out
About getting withdraw
Problemas con el pago de bat
Did not receive payment for October, what is the reason?
I was tipped 27 BATs but can only see 17 BATs
Why i am not paid with all my referral?
The payment date has passed and it has not been done
I can"t receive my refer reward
August payment issue with Brave publish
October Publisher Payout Megathread
October Publisher Payout Megathread
Bat token remains unchanged
Not received my earning
I did not received tips
Payment issue PLEASE respond
Where is my BAT? Months!
Got my Donation from FANS But Did not Get my Refer Bonud
December Publisher Payout Megathread
Bat wallet-uphold connection not working
Not full amount paid
Brave support ignore
Anyone can help me?
Brave payment does not arrive
Why isnt all my earnings from January being added to my payout
Does not receive all available BAT
Problem with my payout
I've still not received any BAT on Uphold wallet
February payout problem
Verified identity with Uphold but still no BAT balance
What's the real amount of money I have?
Brave rewards shows 61.1 BAT, but Uphold only shows 33.87
Missing 27 BAT. 53From Ads, Only 26.5 accessible
Not yet received BAT of 03/2019
Missing Tips - 2nd month in a row
My brave rewards didn't payout
To receive your contribution balance, you'll need to fully verify your identity on Uphold
Rewards are not getting deposited
Payment problems in the month of September
I didn't get same amount of BAT
Tips never received?
DId I miss this month's payout?
Missing rewards for confirmations
He recibido unos tokens el dia de ayer y cuando le doi al triangulo (brave rewards) no abre
Havent been paid
Help! not all my bat showing on uphold!
When exactly Brave deposits the BAT to Uphold?
I have to recieved my payment yet
Publisher Brave
Why my confrimed referal downloads is not paid?

Thank you for respond :+1::+1::+1:

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Publisher Email /



Hi there, see this thread for more info about late/incomplete payouts. Your account likely falls into one of the two scenarios mentioned here:

Apologies for the inconvenience and confusion. We’re happy to answer any further questions!

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MY account uphold is verified since 7 months
I need solution please this answer dont help me


I see a pending balance on your account. You should get paid out in August. :slight_smile:

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It’s the same problem since 4 months ago
every month payout pending but after 9 th
next pyout next month
are you sur I can receive my bat next month !???

hi! l got the same trouble with my payment and my uphold account is verified… can u help me please?

Heloo i em Verified member since April 2019 Uploading: ber.JPG…]()
but payment sstil progresinnggg

olsowe there bug for claym token

Payouts will begin tomorrow and may take a couple days to fully complete. If you aren’t paid by the middle of next week, let us know!

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woth abut bug claym token??but me chek stil rest in progres??


My referral link doesn’t show why?


Uphold verified, Bat is my deposit currency and receive nothing in august. Why?

Its annoying to come here to cry every time not professional…

hi today is 10 of aug and i was say my account 8 of aug there written as payout is processing but now date is 10 and again it show next payment in sep 8 and my wallet balance remain same it not transffered to my uphold conneccted accounts it happnning since last 3 months help me i want to withdraw my BAT

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My Account was suspended from April. That was the second month of my brave blogging. Just the time of my first hopefully payment. I create over 20 blogposts about you Brave with amassing content and my readers enjoyed. Over 53% of my Downloads become users of Brave Browser. After several emails with no look for realizing my account, last week I receive some “template” Response from Adrian Legardy. ---- your account will remain permanently closed.

But Why… ??? give me some real reason where is my mistake. I was surprised and ask him again to give me one simple answer on what base is this ANALISIS. Where BRAVE see a violation in my work……
And after a day the same guy replies to me again with exactly the same template email…
My Voice in here is like Voice in desert ….That is ridiculous and so unprofessional. I start taking down my blog posts, I can’t continue like that.
Tell me A there is a Head Support team Who can look deeply my referrals or I have to look support in somewhere else.?

Good morning, my referrals have not had any problem with the app, I clarify, my referrals have been referred to download the app, on the other hand, my uphold user is verified and my accounts too, so I do not understand why I was not made Cash payment. Thank you

Hi Mr @Asad can you help me please you promised me pyout this month but I don’t receive anything again . this is your message last month . help me please !

Im verified and my payout is pending since more than 15 days not on freeze time i confirm. Kindly assist

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Hi Umair – it’s likely that your balance is too low to process a payout (the minimum is 5 BAT)

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