Signed up for brave rewards and ads months ago, yet no rewards/BAT in account

I have been using Brave for months… over a year actually i think. both mobile and desktop. i activated rewards and ads and have been viewing ads basically since I started using brave. yet today i noticed my brave browser indicated I had not signed up for ads or rewards for some reason. and so now it shows up as if i have a brand new account! how can i get things to reflect my actual rewards and ad viewing history so that I have all the BAT I should have? Please help me fix.

Brave Version: 1.1.22

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