I’ve been using Brave desktop browser on Windows 10, now Windows 11, since last year. I accumulated around 7-8 BAT by March 2022. Then, I noticed I wasn’t receiving ads anymore since around March 2022. I thought perhaps it was because I never verified my Brave Rewards that whole time (yes, I know…) and decided to go ahead and verify by linking to my Uphold account I created back in 2019. After clicking on the “verifying” hyperlink under brave://rewards/ > Manage Brave Rewards, I then proceeded to link and verify to my Uphold account. After doing this, my original BAT balance that was previously showing in Brave that whole time, immediately went to 0.000 BAT. I thought everything went through and that the BAT was transferred to Uphold, etc. However after 3 days now, I’m still now seeing the BAT reflecting in Uphold. I’ve already attempted to contact Uphold as well, however I’ve still not heard back from them yet. Therefore, is this normal? Why haven’t I received any ads since March 2022? Does it take a long time for BAT to be transferred to Uphold? Is there anyway to track BAT just like we do BTC on the blockchain, in order to find out where it went?
Other issues to note:
Now, my Brave browser is showing Verified when I click on the BAT logo, however if I go to brave://rewards/ > Manage Brave Rewards, it still showing like I never Verified and gives me the option over and over again. I did attempt to verify a second time, which did nothing still, and still showing the same. Also, under View Statement, there is no transaction history regarding anything, other than going way back to April 2020 where it states “Mar 9, Ads rewards received, 2.500 BAT” etc. That’s it. I researched a lot as much as I can, and did perform some other troubleshooting steps, like ensuring the Windows OS region matches where I’m actually located, etc., and still no avail.
Does anyone know anything about what may be happening? Is this multiple errors or just one causing a multitude of problems? I have previously enjoyed using Brave, for everything it stands for, however in lieu of all this, and not being able to trust IF I’ll actually receiving all my hard earned BAT, it kind of makes it pointless right? Other than privacy features, which we can also find in other competitors, etc. BAT rewards is literally a make or break for me, and perhaps most people as well, and I do hope Brave can resolve this and anything going forward. I TRULY wish everything was in house. No more third parties, etc. Like for example being able to properly and easily store my BAT in my own Brave Wallet, or wallet of my choice, etc. I, and many others, have had a multitude of problems with Uphold, not to mention their extremely high fees, etc.
If anyone can please help, I would greatly appreciate it. Thank you.