Description of the issue:
When my clients try to reach my teleconferencing service located on the Psychology Today Sessions platform, they are redirected to a screen telling them that their browser is not compatible and that Chrome or Firefox needs to be used instead of Brave.
Exact URL of the website in question:
Although any specific therapist’s landing page would have this problem. So does sessions.psychologytoday.com once I have already logged in.
**Did the issue present with [default Shields settings]
Does the site function as expected when Shields are turned off?
Although the darn thing does not stay on the exact page long enough to lower shields. So I have shields lowered for the main URL, but can’t lower them on my specific landing page as it immediately detects the wrong browser and redirects to https://sessions.psychologytoday.com/upgrade/en-GB.html .
Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):
NO – Not that I am aware of. I uninstalled and reinstalled Brave for this test so should be on default settings with shields turned off (at least for main sessions.psychologytoday.com URL).
Does the site work as expected when using Chrome?
Also worked perfectly in Firefox.
Brave version (check
Version 1.30.89 Chromium: 94.0.4606.81 (Official Build) (64-bit)
This is an especially annoying problem as psychotherapy security is particularly important – so I don’t want to be using Chrome! I can’t just use Firefox either for other reasons not having to do with this support issue.