I have seen other posts asking whether the MATIC network is visible, but I don’t see any way to make it visible or invisible, but I can see MATIC in list on the Portfolio screen (see screenshot below).
I think I see the problem and it appears to be an issue on coins.ph.
You caused me to check the address closely, that it matches my actual wallet. I did and found this:
In the transaction record: 0x0b02ee533830992d8a2e9591eb72a13f4e27d942 Brave wallet: 0x0b02ee533830992D8A2e9591eb72A13F4e27D942 In coins.ph confirmation email: 0x0b02ee533830992D8A2e9591eb72A13F4e27D942
The fact that the confirmation email received by them is true to my wallet, seems to indicate that I passed the correct wallet address to coins.ph (I used the CR code), which they confirmed, but then messed it up in the transaction.
I think I need to take this up with coins.ph, right?
But in my original post, doesn’t the image posted show matic as being visible? I found the “visible” selection option and searched for any other matic entries in the list and couldn’t find any. It seems to me that it is already visible and shows zero balance.
Also, I got the following reply from coins.ph, but I’m not sure how to check or answer them. Any advise would be much appreciated
**** begin reply from coins.ph ****
We would like to clarify that this should still have been received on the indicated wallet address (ETH/ERC-20 wallet addresses should not be case sensitive). Just to check on this, may we know if the indicated address you have placed is on the ERC-20 network or the MATIC network?
Please note that Coins.ph supports MATIC transfers through the Ethereum network / ERC-20 Network only.