Search engine down?

Brave Search Search Support
1

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Description of the issue:
tried to search, timed out (bad gateway)

502 Bad Gateway

nginx

Brave Version (check About Brave):

Version 1.36.119 Chromium: 99.0.4844.83 (Official Build) (64-bit)
Operating System:
windows 11

2

Hi

The solution may be in the following:
-Check if Brave is blocked by firewall.
-Do you use VPN? if yes disable it.
-If using DNS other than your ISP, try DNS from google 8.8.8.8, 8.8.4.4
-Clear cache and Reboot device.

3

hi! it was intermittent…i searched from the main window and it timed out, but my internet was fine (i used a different search engine and it worked ok). then i got that 502 error from search.brave.com, so fairly certain it wasn’t me :slight_smile: thanks for the fast response, though! i do enjoy using your browser and search engine! if it keeps working, i’ll keep using it!!!