Rewards problem with 7.750 bats

Hi there…

I just tried to withdraw my 7,750 Bats but when asking for confirmation “I’m not a robot” which consists of putting the triangle in the circle in this case, an error message appears and says to me “oops something went wrong”

and so I could not recover my 7,750 bats.

Can you fix that please?

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Give it some time. If you’re having difficulty with the new claim, the browser will automatically update and retry in a bit.

1 week to retry ? it’s not “in a bit”

2 times that i try to withdraw these 7,750 bats, so two week ?
definitly not “in a bit”

You can wait as long as you’d like.

Yeah thanks you for words, but these don’t really help

I just claimed my BAT as well, for a second it showed that i had received my bat and then the other second it was gone, now i dont have anything in my wallet

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yeah, it’s quiet the same problem :confused:

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