Rewards not showing up and cannot reactivate ads on my phone

Hi all, hope this mail finds you well.

I’m a new user, Joined the community today and pretty excited about it.
I’ve noticed that even if I already received almost the maximum ad for the day (10) I still do not see the rewards in the counter. Is it normal? Is there a delay for the reward to show up?

I also have another issue, I saw that disabling/enabling again the ads may help. I tried this on my desktop and it didn’t work. But on my phone, i’m not able anymore to enable ads after disabling it, the button simply doesn’t work. Could you help me please with the two issues?

I’m using Windows 7 64 bits on my laptop and the latest Android version of my Samsung Galaxy S20 FE (Brave version is 1.27.109

My uphold wallet is verified. I’ve created it and verified it today.
I ne ver used uphold before, my walet is empty.
I do not use a VPN

I am in a supported region.

Yes I have turned off the auto contribute.

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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