Rewards not received in uphold account

hi
I didn’t receive March month payouts which I should receive in April. Actually I have linked my 3 mobile phone’s and one pc to the same uphold account and last month I got the payments from every account but this month I received only from two mobile devices and another two payments are gone. I waited till the rewards are completely processed but no use I didn’t get the rewards in my uphold. so if anyone can help please reply I am ready to provide whatever information you need
thank you.

4 Likes

You’re not alone. This update was posted yesterday. April 2022 Ads Payout Issues Update and the Brave admins have confirmed they are investigating.

1 Like

I think that post is about unverified wallets and gemini users and not for uphold users

@steeven please reply and help me

They’re also aware of the Uphold issues.

@Thrive There are also some errors in the rewards internal logs
mine is ike :-
[22 Apr 2022, 2:18:03.1 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 2:18:03.1 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 2:20:09.0 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 2:20:09.0 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 2:20:10.3 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 2:20:10.3 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 2:20:10.7 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 2:20:10.7 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 2:20:11.1 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 2:20:11.1 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 2:20:11.5 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 2:20:11.5 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 2:20:11.9 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 2:20:11.9 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 4:08:59.5 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 4:08:59.5 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 4:09:00.6 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 4:09:00.6 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 4:17:16.2 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 4:17:16.2 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 4:17:23.8 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 4:17:23.8 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 4:17:24.6 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 4:17:24.6 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 4:17:25.0 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 4:17:25.0 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 4:20:11.0 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 4:20:11.0 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 4:20:14.9 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 4:20:14.9 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 5:18:07.1 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 5:18:07.1 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 6:01:03.0 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 6:01:03.1 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 6:01:46.3 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 6:01:46.3 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 6:01:54.8 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 6:01:54.8 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 6:03:05.9 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 6:03:05.9 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 6:03:23.4 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 6:03:23.4 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 6:26:13.1 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 6:26:13.1 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 6:54:27.1 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 7:06:17.2 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 7:06:17.2 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 7:28:55.8 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 7:28:55.8 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 7:54:41.0 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 7:54:41.0 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 8:02:00.6 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 8:02:00.6 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 8:06:17.4 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 8:06:17.4 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 8:12:47.1 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 8:12:47.1 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 8:14:01.2 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:02:33.6 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 9:02:33.6 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 9:09:34.7 am:ERROR:logging_util.cc(105)] Network error (net::ERR_CONNECTION_CLOSED)
[22 Apr 2022, 9:09:34.7 am:ERROR:get_card.cc(44)] Unexpected HTTP status: -1
[22 Apr 2022, 9:09:34.7 am:ERROR:uphold.cc(152)] Couldn’t get balance
[22 Apr 2022, 9:09:34.7 am:ERROR:wallet_balance.cc(150)] Can’t get uphold balance
[22 Apr 2022, 9:13:57.7 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:13:57.7 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:26:06.3 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:26:06.3 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:27:36.3 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:28:55.4 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:28:55.4 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:30:41.4 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:32:02.8 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:32:02.8 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:32:11.4 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:32:11.4 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:34:51.6 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:50:00.5 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:54:56.8 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:54:56.8 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:56:26.0 am:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[22 Apr 2022, 9:57:18.9 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:57:18.9 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 9:58:14.9 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 10:24:33.0 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 10:24:33.0 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 10:30:44.0 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 10:30:44.0 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 10:30:54.4 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 10:30:54.4 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 10:30:54.8 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 10:30:54.8 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 10:30:55.1 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 10:30:55.1 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 10:30:55.5 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 10:30:55.5 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 10:30:56.7 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 10:30:56.7 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 10:30:57.0 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 10:30:57.0 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[22 Apr 2022, 10:37:10.9 am:ERROR:publisher.cc(774)] Publisher info not found
[22 Apr 2022, 10:43:34.9 am:ERROR:credentials_promotion.cc(502)] Token list empty
[22 Apr 2022, 10:43:34.9 am:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!

1 Like

but they didn’t mention anything about uphold

in the status page it says uphold completed.

Re: Uphold See response to this post from @steeven. They are investigating the Uphold problems too. I don’t work for Brave, I simply search this forum for your answers! Still Haven’t Received March BAT Rewards to Uphold

1 Like

Ok i understood thanks

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