Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
No payout was received for December 2020 (expected reward in January 2021).
Unable to export wallet.
How can this issue be reproduced?
- Click Settings → Brave Rewards
- No rewards present.
- Cannot export wallet or see seed.
View BAT that was earned in December 2020.
Brave Version( check
Mobile Device details
Iphone 8 Plus