@Pineapple Sadly, I spend way too much time on this forum because I don’t have a life. I know that when you first sit down and look here, it can seem like there’s a lot of issues and very little response. The biggest challenge is once people get things resolved, they tend never to come back to their posts to mark a solution or to say that staff helped them…even if they did.
However, I want you to realize there are people who do come back to share. Maybe I should start to bookmark them all and try to have a list, but I don’t know if that would help! lol. But we did have one person at least comment today to share how they had been helped. If you look in that same thread, was another person or two who also shared they had received their BAT.