I’ve used Brave for a number of years, never had any issues really. Last week I finally signed up for an Uphold acct and was moving my BAT, after doing one browser and starting on another, a popup told me my account was flagged and I couldn’t continue.
I read around on here and sent an email to suspensions, but apparently that’s for developers (sorry guys) and I don’t really know what to do next. I honestly don’t know what I did in the first place to generate the flag, I was trying to verify my rewards profile and consolidate my rewards, but I apologize if any part of it was wrong. Any help you can guys can advise me of would be great.
- No VPN, I’m in the US, I get the error on Windows & Android, I have a ton of BAT in my browser (150ish) that I’m worried about losing in this process. Auto-contribute is turned off on all of my browsers -
A note to all who will back up their data:
Users facing a situation in which they have no custodial option and need to back up their current vBAT can manually copy-paste/back up their Brave-Browser folder (at least on desktop), which will contain their vBAT at the time of manual backup. [excerpt from recent @Saoiray post]
I suggest that you get an external USB drive, attach that to your Windows OS machine, and drag-copy the Brave-Browser folder to that USB drive.
Also, you might use either WinZip or 7-Zip, in order to make a compressed copy (effectively a backup copy).
For detailed assistance, re your issue, perhaps one or more of the following members of Brave Community, will help:
@CharlieW Just create a ticket here and you shall be fine- https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431
Wallet payment id would be required in the form and will be found here-
brave://rewards-internals/. Don’t post it anywhere publicly.
This might have been the reason. It’s a large amount and so might have been flagged as suspicious. Though always a bunch of little things that can cause accounts to be flagged. The main thing is as Aman advised, submit a ticket by completing the form he linked to you. That will allow someone from Brave to review it and remove the flag on the account for you.
Hi, my account is also flagged and i really dont know why… i really need help
Tagging here won’t do you any good. Complete the Support Ticket so they can address you. You need to complete the form at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431
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