Reward disappear?

I couldn’t see my award said to have been paid on July 7. Till yesterday it was shown as on the way. but today neither show as on the way nor does it show in my wallet. What went wrong?

Hi @prajol

Could you kindly submit the information surrounding your issue to our Rewards Support form. From there we can provide further assistance and investigate your case.

Thank you!

Now I feel it is a scam! My problem of not receiving the award is not solved despite writing several times. Every time I write, you guys asked me the same reply to send me screenshots despite I have the screen send screenshots so many times. Now I am longer want to use this Brave and delete it with effect from today.