Refund request that have accidentally paid

Browser Support
1

Subject: Refund Request for Brave Premium Subscription

Dear Brave Support Team,

I am writing to request a refund for my Brave Premium subscription that I recently Purchased brave leo premium subscription on 10th April 2025

I would like to request a refund because [I subscribed accidentally," “the features don’t meet my needs,” "I’m experiencing technical issues with the premium features,

My account information is:

I understand that according to your policy, transactions are generally final, but I’m hoping you can make an exception in this case due to the circumstances I’ve described.

Thank you for considering my request. I look forward to your response.

Sincerely,
Avinash

2

Hello,

Dear Avinash,

Thank you for contacting Brave Support regarding your Brave Premium subscription purchased on April 10th, 2025. We understand your request for a refund.

We have received your account information:
hctra
Email address: [email address removed]
Date of purchase: April 10th, 2025
Transaction/Order ID: OLEX2504102106350968194287
Payment method: UPI
We understand your reason for requesting a refund, which is: [Please insert the specific reason you provided in your original request here, e.g., “I subscribed accidentally,” “the features don’t meet my needs,” “I’m experiencing technical issues with the premium features”].

We will review your request and the details of your purchase. Please allow us [Specify a timeframe, e.g., 2-3 business days] to investigate this matter. We will get back to you with an update on the status of your refund request as soon as possible.

Best Regards

3

Please submit a ticket to our Premium support form and we can help to assist - https://support.brave.com/hc/en-us/requests/new.

Thank you!

1 Like