Recognized by Uphold, all set up, but no funds from Brave

[Yacapa]

Hello,

I have some BAT since few months, though none sent on my verified uphold account. Is it possible to have some help from Brave Support ?

[Mattches]

That is because funds are deposited on set dates – Ads payout occurs on the 5th of every month. So any funds you have in your browser wallet at this time (and that you accrue up until that date) will be deposited at that time.

[Yacapa]

Yes but it’s been at least 2 months, and yet no funds. Should I wait october the 6th and come back to you if needed ?

[Mattches]

@Yacapa,
Can you go to brave://rewards-internals and tell me when your wallet creation date was?

[Yacapa]

01/01/1970 à 01:00:00

There is a problem for sure ahah

[Mattches]

Thank you for the info – that’ definitely doesn’t seem right does it? Can you please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

[4rch3r]

me too. no payout received for 4 months already

[Yacapa]

I sent you a mp with the informations