Receiving less BAT bat than tipped

My wife tipped me 10 BATS today but I just got 5.5 to my uphold account. where is the rest of the BAT gone? Is there a Bug in the system.

Direct tip? Or non-direct tip?

Direct tip mean your wife Rewards wallet are verified (connected to Uphold account).

If it’s non-direct tip, you should see the BAT on your creator dashboard instead of sent directly to your Uphold account.