Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
I used to get ads and would recieve 30 to 40 bat/month now I get 2 BAT per month while watching 100 or more ads.
Also I have not been able to fund my wallet because of a misunderstanding on my part, I am having trouble with Uphold, linking with my wallet, and verifying it, but I haven’t had 25 BAT in my wallet since January so maybe that is my problem?
How can this issue be reproduced?
1.Check my wallet, and account
2.It has happened for the whole summer and is still happening.
3.I don’t know if it’ll be compensated but if it could be fixed for the future that would be greatly appreciated. Thank you.
Hopefully to recieve BAT for watching ads
Brave Version( check
1.15.75 Chromium 86.0.4240.99
Mobile Device details
Samsung S10 G973U build/QP1A.190711.020
I had a channel but I cannot continue to produce videos due to theft and trespassers on my property. But I would like to try again and continue with the ads if possible.
Let me know if there is anything that can be done to resolve this issue, thank you very much I Love The Brave Browser, and all its features, thank you and keep up the AWESOME work .