Also want to mention, it’s that “busy time” of the month as payments are ongoing. Typically issues regarding payments can’t be handled until after the payment period is over. You can check the status of payouts at Ads Payout Status Update
While they will try to help you as soon as possible, just keep in mind that it might be more than a week or two before you get a response. If you hear from them quicker, especially before payouts complete, then count yourself incredibly lucky.