Hello I got this issue with push notifications where I have to manually request permission through this notification test link every 1-2 hours.
When I click on request permission everything works fine and notifications arriving but for some reason they are being disabled after a couple hours or so.
I did the troubleshooting found here and here but no success.
The permission you grant for the test is specifically for the site in question – the test is only intended to make sure that push notifications are enabled and working with Brave through your OS. Brave Ads, however, do not require any “site” permissions as they are enabled through the browser itself.
So basically if you were able to receive the notification, then you should be set up to receive Brave Ads. Have you not seen any ads thus far? If so, how long has it been since enabling them?
Brave rewards working ok when visiting sponsored sites.
The issue is with push notification ads.
It works well for a few hours if I click on “request permission” and when I realise I havent seen any notifications for 2-3 hours I check again if notifications are enabled by clicking “Send test notification”. If they are somehow automatically disabled I get this message and have to repeat the process again each time.
In Windows, if you go to Notifications & Actions (you can simply type this into the Windows search bar), do you see Brave in the list of Apps that you can receive notifications from? If so, can you then close the browser, such that you will be prompted again to allow permissions and then check once again and see if Brave is still listed the Notifications & Actions?
the strange part is that I have to click first on request permissions (it doesnt ask me again to allow or block) even if it is already on allow.
if i dont do this and just click send test i get the “support.brave.com says notifications disabled” message
I’m confused here – are we trying to troubleshoot the issue with the site, or are we trying to troubleshoot an issue you’re having with the system? If there is an issue with the site, I can get that taken care of. If you yourself are having an issue with the browser outside of that page, then I would like to help you solve that.
actually i am facing the same issue, same as this other person is facing, notifications just randomly work, sometime the pust notification test works and then immediately the above message pops up that support.brave.com says notifications are disabled. what to do?