Publishers use google ads and brand keywords infringement

I have big problem here. My account uses google ads to refer users around the world. I stopped running my ads before there was an announcement from Vinny about a brand keyword violation. He said he will open my account when I stop running ads and get forgiven only once. I have been sending mail for over 2 months now but have no answer and have not opened an account. How long will it take me to reopen my account?

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@steeven Help me because I’ve been waiting so long

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Suspensions not discussed on community. Have discussed in DM over past month.