Someone tipped me on my github account and three months back. I still did not receive the payment into my Uphold account. My github page is verified and my publisher account is connected to Uphold. What should I do to get my tips deposited into my Uphold account? my github page is github.com/murthydevarakonda
Hi @murthydevarakonda - thanks for refreshing the thread. Did you try disconnecting and reconnecting your Uphold account within the creators dashboard?
@steeven this is ridiculous. You asked me disconnect and connect back a while back and I did that. After that you mentioned that I need to wait for payment day. I waited. Now you are restarting the whole thing again. Don’t you have any logs or something on your side to see why the payments are failing? The whole thing looks silly to me. Your support is subpar. It is not the first time I received subpar support from Brave.
Hi @murthydevarakonda - thank you for confirming that you attempted to disconnect and reconnect your Uphold. Can you confirm that you see Verified Wallet in the top left hand corner?
Thank you @murthydevarakonda. As far as I can tell on my end it looks like the payment should process as expected on the 8th. I will review with my colleague @Asad if that does not happen.
@steeven I have not received the funds again this month also. It is so ridiculous that Brave support team cannot find the reason for not transferring the funds to Uphold. Please let me know how you will resolve this issue.