Edit: the issue and fix have been identified, but not yet deployed. Will post here when the fix goes live.
Thanks all, I believe the underlying issue was fixed 12hrs ago. If you haven’t already, can you try to link again and let me know if you run into an issue?
Thank you
I just tried again and I am recieving the same error message.
I click connect account, it asks where I would like to receive BAT, I click Log in or sign up on the uphold selection. It takes me to the authorize page but it gets me to click the green Authorize button before I can even type in my login information. I click the green authorize button then it allows me to sign in to the website. Nothing happens, it just signs me into the website like normal. I then click connect account on brave rewards again, click log in or sign up for Uphold. It then takes me to the error message everyone else is getting.
It was working for me on 3/27. Stopped getting brave ads on 3/28 so I clicked reset my ads and it has been broken ever since, not allowing me to connect brave rewards to uphold.
Briefly describe your issue:
I can’t connect uphold because it tells me “an error occurred”
What Operating System and Brave version are you using? (Menu --> About Brave)
Android 14
Who is your verified custodian? (Uphold/Gemini/bitFlyer)
Uphold
Are you in a supported region? (see here for list of supported regions)
Yes
Edit from my above post: the issue and fix have been identified, but not yet deployed. Will post here when the fix goes live. Apologies for the confusion.
When I connect my Uphold wallet to Brave it says that an error has occurred and I can’t link the wallet although the Uphold account shows that it is connected to the browser.
Hi hi how are you hope you had a great day
Apologies for the delay. This should now be resolved.
Can y’all try again and advise if you are able to connect?
@YUk1ne @cse63 @JoeBlow @devkk @bita @matteo1234 @soulk35 @RicardoC2 @IsabelleDreemurr @Seboya
Same for @DaPeyCo @Heine_F @Morisver @Pietroweb @kingmestock @Tribefan @ryan7100 @Usernamex @Princilla @luizinvintetres
Hi, yes all works correctly!
yes! in can now, thank u!
Just recently I’ve been experiencing this problem with a few sites both with and without my Surfshark VPN activated. This only happens with Brave. The Chrome and Edge browsers are having no issues with the connection with or without my VPN installed or active. Once I uninstall my VPN Brave works again. As soon as I reinstall it the problem persists, once again only using Brave. Any ideas on how to fix this?
Im still having the issue, anyone got theirs to work?
@crabbycrabcrab and @WhoMe the issue from the original aggregate was fixed. I’d tag in support, but in all honesty probably will end up being best if you two can create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 so they can get more information from you and it’s guaranteed to get attention.
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