PSA: Unsupported Region

Spent some time listening to the call again and modified my post to reflect more specifics on what was said. Still doesn’t tell us much, but wanted to make sure to be direct in what was said. Not only in questions I asked but also in what they answered.

It’s a lot said and some additional updates that I failed to mention when I first posted/updated a couple days ago. I edited out prior post/comment because it was phrased a bit unfairly, plus I’d rather focus on more accurate info. So yeah…just posting so anyone following can see the more accurate and detailed response from the last Community Call.

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Hi @Saoiray Any updates brother?

Nah, they had nothing. Guess let me go ahead and update the Topic. The person who usually gives updates on region is Jimmy Secretan (@jsecretan) but he wasn’t able to make it to yesterday’s call for some reason. Nobody else on the call really had been in touch to be able to try to answer anything with any accuracy.

Hopefully he’ll be on next week or perhaps will get more official updates soon.

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Okay. Do keep us posted with future developments. Thanks

Hello from Malaysia, may I know when will brave reward reenable connection with Uphold in Malaysia?

Noone knows for sure

Today’s talk was more on Privacy. That said, at the beginning they mentioned no updates on countries except Colombia. Jimmy mentioned that he thinks things are about wrapped up and Colombia should be added again soon. However, no ETA for that.

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Thanks for your update. But I can’t understand why they annoy users so much with this and maintain this state for so long. They must also be interested in restoring the state before the disconnection, mustn’t they?

This is because you do not understand how complex legal aspects are. Not to say that in many countries they do not even agree who is regulating what. Both, central banks and market regulators want to be the ones making the rules.
On top of that, all this work has to be done by Uphold and Gemini. They are the ones managing KYC. So many things to implement and integrate in order to ensure that authorities are happy with it.

You’ll be right. Since I am not a lawyer, it may well be that I do not understand.

But naively you think you can use your Uphold account in your country without any problems, so you can’t imagine that it works to upload a value to your Uphold account elsewhere, but the transfer via a browser causes legal difficulties.

On the other hand, I know our government and its understanding of the internet, cryptocurrencies, and anything that is somehow more modern than telefax. Therefore, nothing surprises me here. :sweat_smile:

So I guess we still have no choice but to wait patiently for this unsatisfactory situation to change in the foreseeable future.

Yeah, Brave is going to want to get it done. The longer they have regions unsupported, the fewer Users and advertisers they attract. This means a loss of revenue. Definitely is something they’d want to avoid so they can make a hefty profit.

I’d remove the “why they annoy users” part and just say “I can’t understand what’s taking so long.” In which case, I completely agree. They have been saying “soon” for over 3 months now. In some, they anticipated they’d add regions like Brazil and India back in just a matter of weeks, but we see how that has panned out.

The hardest part is the lack of full transparency about what’s going on. Don’t get me wrong, they aren’t completely stonewalling us and ignoring the problem, but it’s not like we have a completely transparent window. They’ve got some deeply tinted glass, where we can kind of peek through and see some of what’s going on.

As for Users, a lot of the annoyances are kind of our own fault. For many, the unknown leads to “conspiracy theories” and assumptions. We try to create our own answers and then form opinions, which often anger or annoy us. It would be avoided if Brave would just be more open, but we’re stuck in the in-between. I’m trying to give them the benefit of doubt for now and be patient.

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New notice went out saying only United States can link accounts to Gemini. You can see it at Verifying with Gemini now only available for US Gemini accounts (Brave Rewards)

I am trying to learn more, but did have Luke Mulks explain the following:

  • This only will impact people who already had not linked Brave to Gemini. If you have linked to Gemini, it will remain connected as long as you don’t Disconnect it yourself.

  • This change was required by Gemini, and while the teams are evaluating adding support to countries outside the US for new users, there is not an ETA for when.

  • If an existing user has to re-authenticate with their linked Gemini account, they will be able to.

  • If Gemini linked accounts get disconnected (without the User choosing to disconnect themselves) and are unable to reverify, it should be reported (submit a support ticket



I know, it’s not much info, but is what we can get for now. Hopes are we can get more explained before too long.

Colombia will be able to link to Uphold once again.

I just made a new Topic to share information recently provided by Chriscat from Brave. It provides some answers to things people want to know in regards to why regional support was withdrawn in places and kind of alludes to some of the things they are working on to bring countries back. You can see this at PSA: More info on Unsupported Region

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Hi @Saoiray, do you know anything about what made to take this drastic decision? Not long ago tendency seems to go to reenable old delisted countries, now suddenly all the non-US world is cut out from the Gemini link.

Sorry to interrupt but https://www.reddit.com/r/BATProject/comments/xxgvtq/comment/irenypo/?utm_source=share&utm_medium=web2x&context=3

The above has some info, you’ll have to scroll a bit tho. Sharing since even I got this from @Saoiray

Hoping to see Turkey available again.

Just to be clear with your latest update @Saoiray, only users from currently supported regions that are disconnected from Gemini and are unable to reverify can send a support ticket or also other that were previously in a supported region?

Previously, I had 3 devices linked to Gemini and, since the delisting of switzerland, they got all disconnect from brave but remained verified and all sent rewards to my gemini wallet. however, this works on two devices only as one of them also got unverified for some reasons. Should I also write a support ticket of this issue is not related to what you described?

I also wrote Brave about that a few weeks ago when it happened, but they only answered with a generic answer about a previous payout issue (I was not affected by it).

Thanks again for reporting all relevant information on this topic, really helpful to keep up to date.

Waiting for news about Brazil. :pray: :pray: :pray:

There is only one thing I can say about this complete mess situation with BAT rewards:
There is no expectation of authority in crypto community and cyberspace.
This is NOT what we’ve been fighting for, so lets find some other solution to deal with. A solution that will not be based on discrimination and dependency on regulators, banks and governments.