What is the purpose of Brave Community?
Brave Community is a place for users and staff to assist each other in identifying and resolving issues, suggesting new features, and sharing updates on things that have recently changed.
Most of the support you receive here will be from other users. This is not to say you won’t see various people from Brave responding and trying to help, but it’s important not to have this as an expectation for every topic or post/comment.
NOTE
Things like missing payments or checking if your account might be flagged/suspended will generally not be answered by staff, except to tell you to create a Support Ticket. This is because they will need additional information from you that should not be shared publicly. So do yourself a favor and just create a Support Ticket if you’re in one of those situations.