Promotion_vbat_drained- Issues receiving rewards

Hey @steeven I verified my wallet and claimed my rewards on 2 profiles and on my main one, under events in rewards-internals it says promotion_vbat_drained and I have not seen my BAT be deposited. On my other profile, I was told I am flagged, for what reason? I don’t know but does that mean I will not receive the BAT from that profile I claimed the other day? I know you guys deal with a lot but this has been the third time I have had to reach out to you and you have come through every time, I am beyond grateful for that but is there a way to fix my profiles once and for all?

What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.43.89 Chromium: 105.0.5195.102 (Official Build) (x86_64)

Is your browser wallet currently verified? (yes/no)
yes(one is one isn’t)

What date did you verify your wallet?
07/02/2022

Have you been able to successfully receive payments in the past?
yes

Are you using a VPN? (yes/no)
no

Are you in a supported region (see here for list of supported regions)?
yes

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Verified on Gemini