Problems with rewards

Briefly describe your issue:
I don’t know how to get my rewards, there is no claim button
What Operating System and Brave version are you using (Menu --> About Brave)?
Win 10 Home 10.0.19044 Build 19044 &
Version 1.40.113 Chromium: 103.0.5060.114 (Offizieller Build) (64-Bit)
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region ?
Yes, Austria
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
I don’t have Uphold so I guess yes?

So basically I have been using Brave for a short while now and I have noticed that technically I should be able to receive my rewards (I guess). However, I am not verified on Uphold or Gemini and I read that I should find a button to claim my Rewards somewhere (to at least get them into my brave wallet or something like that) but I still haven’t found any buttons to do so.
If I have to use Uphold or Gemini + Verify myself to get my rewards please tell me too.


which date you started using brave?
I also live in Austria, using it for something like 12 days.
There’s a triangle right of the addressbar.

There you should see your balance and your estimated earnings.
You don’t have to claim it afaik.


I’ve been using brave since April/May, something like that.
But for example, my May Rewards are completely gone (I had about 0.2 - 0.3 BAT but did not receive them)
I know about the triangle but it always says that “My Rewards are on their way” and since my May Rewards completely vanished and I never got them I am quite frustrated/confused about how to get my rewards.
My last guess is that I have to get verification or something like that but idk.

@APUSIMPSONS i also just read that obviously you have to claim it by a claim button :sunglasses:

I also don’t have uphold or gemini, also saying that my claims are on it’s way…
…so i guess i’m waiting for the claim button as well :crazy_face:

Okay, let’s start from here. If you’re saying “I guess,” then chances are you haven’t. When you install Brave, this is turned on by default. It also is set to you tipping 1 BAT each month which is then divided among the various websites you visited. You need to go to brave://rewards and turn it off.

So make sure you check there and advise if it’s on or off. If on, you’ll probably want to turn it off.

That is correct. Keep in mind it doesn’t become immediately available on the 8th. That’s when payments begin. I generally track payment status by visiting as it shows the status on top. Right now it says Unverified is Pending.

The other place to check payout status is Ads Payout Status Update. They will update with pending/processing/complete and will use red/yellow/green to indicate the status.

Some people will get payments right away and others will be toward the “bottom of the list” and get it 2-3 weeks after the pay date. Usually Unverified Wallets have been the fastest to pay, but that’s not always the case. So for this month, you may yet see a Claim button.

  1. Since we’ve determined you may not have turned off auto-contribute, I’m going to ask you verify that, as I mentioned prior in this comment. But while you’re at brave://rewards to look at that, also do a favor and click View Statement.

Rewards - Brave 7_9_2022 10_56_14 AM

It will pop open a window like below. Choose past months and see if they are all blank or if they show anything. I’m using Uphold, so mine is always blank. But if you’re Unverified or using Gemini, I believe it’s supposed to always create a Statement for you. Looks something like the screenshot below, except the hope is yours has numbers on it.

So click View Statement and then check May, June, and July.

  1. If you check and your statements are empty, then you’ll need to complete a Support Ticket at this way someone from Brave can view everything and try to help resolve any issues.

Ok since my last post the button appeared. I still don’t know why my rewards from may (which were about 0.2 - 0.3 BAT) did not have a button but now I know how it works. Eventually, a button will appear, which is good to know.
Thanks to everyone (Murphmeister & Saoiray) for trying to help.


@APUSIMPSONS My claim button appeared this morning after clicking on that triangle thing and i now got my bats.
Hooray :joy:

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