Hi there I can’t create a sync chain in my iphone.
When I do I dont see any device in my desktop, and in my iphone I only see the iphone.
Can someone help me?
The status on my sync internals
Sat Jun 17 2023 16:13:38 GMT+0100 (Hora de verão da Europa Ocidental)
======
Status
======
{
"actionable_error": [
{
"stat_name": "Error Type",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Action",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Error Description",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
}
],
"actionable_error_detected": false,
"details": [
{
"data": [
{
"stat_name": "Transport State",
"stat_status": "",
"stat_value": "Initializing"
},
{
"stat_name": "User Actionable Error",
"stat_status": "",
"stat_value": "None"
},
{
"stat_name": "Disable Reasons",
"stat_status": "",
"stat_value": "None"
},
{
"stat_name": "Sync Feature Enabled",
"stat_status": "",
"stat_value": true
},
{
"stat_name": "Setup In Progress",
"stat_status": "",
"stat_value": false
},
{
"stat_name": "Auth Error",
"stat_status": "",
"stat_value": "OK since browser startup"
}
],
"is_sensitive": false,
"title": "Summary"
},
{
"data": [
{
"stat_name": "Client Version",
"stat_status": "",
"stat_value": "Brave Browser Windows 114.1.52.126 (fbfa2ce68d01b2201d8c667c2e73f648a61c4f4a-refs/branch-heads/5735@{#1270})"
},
{
"stat_name": "Server URL",
"stat_status": "",
"stat_value": "https://chrome-sync.sandbox.google.com/chrome-sync/alpha"
}
],
"is_sensitive": false,
"title": "Version Info"
},
{
"data": [
{
"stat_name": "Requested Token",
"stat_status": "",
"stat_value": "n/a"
},
{
"stat_name": "Received Token Response",
"stat_status": "",
"stat_value": "n/a"
},
{
"stat_name": "Last Token Request Result",
"stat_status": "",
"stat_value": "OK"
},
{
"stat_name": "Has Token",
"stat_status": "",
"stat_value": false
},
{
"stat_name": "Next Token Request",
"stat_status": "",
"stat_value": "2023-06-17 18:19:58 +01"
}
],
"is_sensitive": false,
"title": "Credentials"
},
{
"data": [
{
"stat_name": "Server Connection",
"stat_status": "in_bad_state",
"stat_value": "auth error since 2023-06-17 16:06:20 +01"
},
{
"stat_name": "Last Synced",
"stat_status": "",
"stat_value": "Never"
},
{
"stat_name": "Sync First-Time Setup Complete",
"stat_status": "",
"stat_value": true
},
{
"stat_name": "Sync Cycle Ongoing",
"stat_status": "uninitialized",
"stat_value": false
},
{
"stat_name": "Local Sync Backend Enabled",
"stat_status": "",
"stat_value": false
},
{
"stat_name": "Local Backend Path",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
}
],
"is_sensitive": false,
"title": "Local State"
},
{
"data": [
{
"stat_name": "Throttled or Backoff",
"stat_status": "uninitialized",
"stat_value": false
},
{
"stat_name": "Retry Time",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Notifications Enabled",
"stat_status": "uninitialized",
"stat_value": false
}
],
"is_sensitive": false,
"title": "Network"
},
{
"data": [
{
"stat_name": "Explicit Passphrase",
"stat_status": "uninitialized",
"stat_value": false
},
{
"stat_name": "Passphrase Required",
"stat_status": "uninitialized",
"stat_value": false
},
{
"stat_name": "Cryptographer Ready To Encrypt",
"stat_status": "uninitialized",
"stat_value": false
},
{
"stat_name": "Cryptographer Has Pending Keys",
"stat_status": "uninitialized",
"stat_value": false
},
{
"stat_name": "Encrypted Types",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Has Keystore Key",
"stat_status": "uninitialized",
"stat_value": false
},
{
"stat_name": "Keystore Migration Time",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Passphrase Type",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Explicit passphrase Time",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Trusted Vault Migration Time",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Trusted Vault Version/Epoch",
"stat_status": "uninitialized",
"stat_value": 0
}
],
"is_sensitive": false,
"title": "Encryption"
},
{
"data": [
{
"stat_name": "Sync Source",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "GetKey Step Result",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Download Step Result",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
},
{
"stat_name": "Commit Step Result",
"stat_status": "uninitialized",
"stat_value": "Uninitialized"
}
],
"is_sensitive": false,
"title": "Status from Last Completed Session"
},
{
"data": [
{
"stat_name": "Notifications Received",
"stat_status": "uninitialized",
"stat_value": 0
},
{
"stat_name": "Updates Downloaded",
"stat_status": "uninitialized",
"stat_value": 0
},
{
"stat_name": "Tombstone Updates",
"stat_status": "uninitialized",
"stat_value": 0
},
{
"stat_name": "Successful Commits",
"stat_status": "uninitialized",
"stat_value": 0
}
],
"is_sensitive": false,
"title": "Running Totals"
},
{
"data": [
{
"stat_name": "Server Conflicts",
"stat_status": "uninitialized",
"stat_value": 0
},
{
"stat_name": "Committed Items",
"stat_status": "uninitialized",
"stat_value": 0
}
],
"is_sensitive": false,
"title": "Transient Counters (this cycle)"
},
{
"data": [
{
"stat_name": "Updates Downloaded",
"stat_status": "uninitialized",
"stat_value": 0
},
{
"stat_name": "Committed Count",
"stat_status": "uninitialized",
"stat_value": 0
}
],
"is_sensitive": false,
"title": "Transient Counters (last cycle of last completed session)"
},
{
"data": [
{
"stat_name": "Passphrase is set",
"stat_status": "",
"stat_value": true
},
{
"stat_name": "OS encryption available",
"stat_status": "",
"stat_value": true
}
],
"is_sensitive": false,
"title": "Brave Sync"
}
],
"type_status": [],
"unrecoverable_error_detected": false
}
You have to scan or enter the Sync code. Sounds like you are creating multiple sync chains.
You have to click the one that says “I have a sync code” and scan the code, if you created a sync chain for the iPhone then you should leave it and join the Desktop one (since it is easier to scan the code).
I did that but still it seems the chain in desktop doesn’t work 
I did for my IPad and IPhone, just can’t add the Windows desktop. If I ask the windows desktop to give the chain passfrase it gives the correct one but it doesnt show any device.
go to brave://sync-internals/ and check to see if it is working, if not you can always leave the chain that way, restart, re-join the sync chain to see if the other devices appear.
This problem still exists, how can I solve it?
well, what did you do? did you leave the chain there? press any button or anything? there should be a button to clear it, and you can try to start a new sync chain.
I mean there is a server error auth one.
Also, don’t post screenshots of it online, since it even contains your @brave.com username.
Are you behind a DNS that filters anything? because Brave uses Amazon AWS for its servers.
I mean, it is clear it is not connecting to the server, so you might want to try with a different internet or something to see if is your side blocking anything. Or maybe a Firewall problem or something.
I don’t know if you have modified anything, like, I use a third party firewall so something I get issues connecting until I remember to allow it.